📦 Shipment Processing Time
- All orders are processed within 2–3 business days (excluding weekends and holidays) after your order confirmation email is received.
- You will receive another notification once your order has been shipped.
🚚 Shipping Rates & Estimates
We offer multiple shipping options for sneaker orders.
| Shipping Option | Products | Estimated Delivery Time | Price |
|---|---|---|---|
| Standard Shipping | Shoes | 7–21 days | $6.99 for orders under $100 |
| Free Standard Shipping | Shoes | 7–21 days | Free for orders of $100 or more |
| Expedited Shipping | Shoes | 6–8 days | $19.90 |
📍 Shipment to P.O. Boxes or APO/FPO Addresses
Our carriers have limitations around shipping to P.O. Boxes and APO/FPO addresses. Please provide a complete and accurate street address to avoid delays or delivery issues.
🌍 Customs, Duties & Taxes
KICKSOWN is not responsible for any import duties, taxes, or customs fees applied to your order. All charges imposed during or after shipping are the responsibility of the customer.
🔎 How Do I Check the Status of My Order?
- Once your order has shipped, you will receive an email notification with a tracking number.
- Please allow up to 48 hours for the tracking information to become available.
⚠️ Shipping & Return Policy Notice
We offer free shipping on sneaker orders over $100. However, due to the size and weight of the products, shipping costs are relatively high.
- If you request a return or exchange for personal reasons, you will be responsible for both:
- The original shipping cost
- The return shipping cost
By placing an order, you acknowledge and agree to these terms.
📩 Need Help?
If you have any questions, please contact us:
- Email: Support@kicksown.com
- Instagram: @kicksowncom
