Every product is authenticated before it reaches you
Every product sold by KICKSOWN has completed our authentication process and passed inspection before shipment. Once authenticated, each pair is fitted with a KICKSOWN security tag as a clear sign that it has been reviewed and approved by our team.
Buying sneakers online often raises an important question: How can I know whether the shoes are authentic? At KICKSOWN, every product is authenticated before shipment. This guide explains our inspection process and how the KICKSOWN security tag identifies a pair that has passed our review.
Every product goes through our authentication process
Authenticity is assessed by reviewing the product as a whole—not by relying on a single code, label or detail. Every item must pass our multi-point inspection before it can be prepared for shipment.
Product identity
We review the model name, colorway, size, SKU or product code and available identifying labels to confirm that the product information is consistent.
Materials and construction
The upper, midsole, outsole and supporting materials are examined for construction details that should be consistent with the product.
Stitching and assembly
We review stitching, bonding, panel alignment and general assembly for unusual inconsistencies or visible manufacturing concerns.
Logos and branding
Brand marks, typography, placement and other design details are checked as part of the overall product review.
Labels and packaging
Where applicable, we compare the product label, size information, packaging and included accessories with the item being shipped.
Authentication approval
After all details and the condition have been reviewed, the product must pass our final authentication check before shipment.
Your KICKSOWN authentication security tag
Every authenticated pair is shipped with a KICKSOWN security tag attached to the shoe. This tag confirms that the product has completed and passed our authentication process.
ⓘ Keep the security tag attached
Please inspect the product carefully while the security tag remains attached. Once the security tag has been removed, the item is no longer eligible for return or exchange.
What we look at during inspection
| Inspection area | What we review |
|---|---|
| Product information | Model, colorway, size, SKU, product code and identifying labels. |
| Upper construction | Materials, panel shape, stitching, logo placement and assembly. |
| Midsole and cushioning | Shape, finish and visible construction details associated with the product. |
| Outsole | Rubber pattern, branding, finish and expected design details. |
| Internal labels | Size information, production details and consistency with the box or packaging label. |
| Packaging | Box information, included accessories and overall consistency with the item. |
| Condition | Correct model and size, along with a visual check before packing. |
ⓘ Packaging may vary
Packaging, labels and included accessories may vary by brand, product, production region or release. Minor packaging differences do not automatically indicate that a product is inauthentic.
Can a product code prove authenticity?
A product code can help identify a sneaker, but it should not be treated as the only proof of authenticity. Codes and labels must be considered alongside construction, materials, branding, packaging and the product as a whole.
For brands that offer an official online verification system, customers may also use the verification method provided by that brand. Availability and verification procedures differ between brands and regions.
What happens after a product passes authentication?
After the product passes our authentication process, the ordered model and size are confirmed and a final condition check is completed. A KICKSOWN security tag is then attached to the shoe before the item is protectively packed for shipment. Customers can also view behind-the-scenes content through the authorized KICKSOWN warehouse TikTok account @kicksown_packingguy .
What should you do if you have a concern?
If something about your order appears unusual, keep the product, labels, packaging and included accessories together. Take clear photos of the product and the area of concern, then contact our customer service team.
Please include:
- Your KICKSOWN order number
- The product name and size
- Clear photos of the product and labels
- Photos of the packaging
- A short explanation of your concern
Send the information to support@kicksown.com. Including all relevant details helps our team review the case more efficiently.
Authenticity FAQ
Are all products sold by KICKSOWN authenticated?
Yes. Every product sold by KICKSOWN has completed our authentication process and passed inspection before shipment.
Will my shoes arrive with a KICKSOWN security tag?
Yes. Every authenticated pair is shipped with a KICKSOWN security tag attached. Please keep the tag attached while inspecting your order. Once removed, the item is no longer eligible for return or exchange.
Does KICKSOWN sell authentic sneakers?
Yes. KICKSOWN sells authentic products only. Every product must pass our review of its identity, construction, materials, branding, labels, packaging and condition before shipment.
Does every brand use the same verification method?
No. Labels, codes, packaging and verification systems vary between brands, products, production regions and release periods.
Does a QR code alone prove that a sneaker is authentic?
No single feature should be used as the only proof. A QR code or product code should be evaluated together with the entire product.
Why might the shoe box arrive with minor damage?
International shipping can occasionally cause cosmetic damage to the outer packaging. This does not automatically indicate a problem with the authenticity or condition of the shoes.
Who should I contact if I have an authenticity concern?
Contact support@kicksown.com with your order number, product details and clear photos. Our customer service team will review the information.
Need help with an order?
View our verified company details and official contact channels before contacting KICKSOWN.
View Official KICKSOWN Information